Industry Online Support 5.5.2

Siemens AG – Freeware – Android iOS
out of 274 votes

Siemens AG's Industry Online Support: Your Digital Guide to Efficient Operations

Minh Ong

01/22/2025

Siemens AG's Industry Online Support provides manufacturers with a comprehensive platform for accessing resources, troubleshooting, and optimizing their industrial processes easily and efficiently.

The Industry Online Support App is a valuable tool for enhancing the efficiency and productivity of your product usage. With access to over 300,000 documents covering Siemens Industry products, the App provides support for various tasks such as troubleshooting faults, project implementation, and plant expansion or reorganization. Additionally, it allows users to create and manage support requests.

Furthermore, the App grants access to the Technical Forum and other resources curated by our experts. These include FAQs, application examples, manuals, certificates, product news, and more.

Here are the main features of the Industry Online Support App:

Support Request Management: Effectively view and manage all your current support requests while staying connected with your assigned technician.
Product/EAN Code Scanning: Instantly access technical and graphic data for your Siemens Industry product by scanning its code.
Emailing Product Information: Seamlessly send product information or entries via email to enable direct processing at your workstation.
Inquiries to Technical Support: Easily submit inquiries to our Technical Support team, providing detailed information with the scan or photo function.
Multi-Language Support: Choose from six languages (English, German, French, Italian, Spanish, and Chinese) with the ability to temporarily switch to English.

For more details on how to use the App, please watch this informative video: Video Link

Overview

Industry Online Support is a Freeware software in the category Business developed by Siemens AG.

The latest version of Industry Online Support is 5.5.2, released on 04/05/2025. It was initially added to our database on 12/27/2023.

Industry Online Support runs on the following operating systems: Android/iOS.

Users of Industry Online Support gave it a rating of 5 out of 5 stars.

FAQ

What is Industry Online Support?

Industry Online Support is a digital platform by Siemens AG that provides access to a variety of support services, documentation, and resources for users of Siemens industrial products.

Who can access Industry Online Support?

Industry Online Support is available to Siemens customers, partners, and anyone using Siemens industrial products.

What types of resources are available on the platform?

The platform offers technical documentation, FAQs, software downloads, troubleshooting guides, product information, and service requests.

Is there a fee to access Industry Online Support?

Access to Industry Online Support is generally free for registered users, but specific services may have associated fees.

How do I register for Industry Online Support?

You can register for Industry Online Support by visiting the Siemens AG website and completing the registration form with your details.

Can I get personalized support through the platform?

Yes, users can request personalized support or create service requests through the online platform.

Are training materials available on Industry Online Support?

Yes, the platform often provides access to training materials and resources to help users learn about Siemens products.

How does Industry Online Support handle software updates?

Users can check for and download software updates directly from Industry Online Support, ensuring they have the latest version of their tools.

What languages is Industry Online Support available in?

Industry Online Support is typically available in multiple languages, including English and German; additional languages may also be supported.

Is there a mobile app for Industry Online Support?

Currently, access to Industry Online Support is primarily through a web browser; however, users can check if a mobile app is available on their platform.

Minh Ong

I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.

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